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Seeing an Orthodontist or Mail-Order Orthodontic Treatment?

Home » Blog » Seeing an Orthodontist or Mail-Order Orthodontic Treatment?

Tooth model
  • Charleston Orthodontics
  • October 4, 2018

You can do virtually anything on the Internet these days. A new wardrobe, buying groceries, redecorating your home: anything is possible with the click of a mouse, and now, so is orthodontic treatment. How is it possible that you can achieve a perfect smile without ever stepping foot into an orthodontic office? Well, before you start signing on the dotted line, you may want to weigh your options. When it comes to seeing an orthodontist versus getting mail-order orthodontic treatment, what option is best for you?

What Is Mail-Order Orthodontic Treatment?

Otherwise known as teledentistry, mail-order treatment programs allow you to go through treatment for issues such as crowded and misaligned teeth without having to go to an actual office. This form of treatment utilizes aligners, which are fitted to meet your needs and sent to your home. While these programs tend to be cheaper alternatives to traditional orthodontics, there are limitations.

Seeing an Orthodontist Is Different Than Mail-Order Treatment

When you see an orthodontist in person, they are able to assess your unique situation to design a treatment program tailored specifically to you. Your orthodontist is able to get a better picture of how to fix your issues by:

  • Evaluating your teeth in an oral exam
  • Taking X-rays and scans
  • Talking with you about your options
  • Finding the best option that fits your needs
  • Being there to adjust your treatment plan accordingly
  • Monitoring your progress with an oral evaluation

One perk of seeing an orthodontist is you get to decide who you’re going to see. With mail-order programs, an orthodontic professional is assigned to you. This can be a challenge, especially if you’re not completely satisfied with the person who is being assigned to you. Another perk of seeing an orthodontist in person is you’re able to ask questions and really delve into any issues you may be having with your teeth. This can be tough to do in a virtual environment.

How Treatment Differs With Teledentistry

A major hurdle to mail-order programs is the need for you to do your own impressions for your aligners to be made. Since you’re most likely not qualified to do this, there can be errors made that could affect the outcome of your treatment. Seeing an orthodontist in person can alleviate this risk, as many orthodontists take digital scans which have many benefits. These are much more accurate, not to mention, easier to complete. Another drawback to mail-order treatment is your assigned orthodontic professional isn’t there to make adjustments as necessary. It’s up to you to alert them if you feel as though something is amiss with your treatment.

Trust a Professional

In the end, you’re in control of your treatment path, and this isn’t something to take lightly. Your smile is an important part of who you are, and by investing in this important piece of you, you can expect favorable results. Trust a professional who is well-versed in orthodontic treatment, who you can ask questions to and trust that they have your best interests in mind. After all, you wouldn’t do your own surgery, so why would you do your own orthodontic treatment? It’s best to leave this to the professionals.

Let the experts at Charleston Orthodontic Specialists design the right treatment plan for you. Call (843) 4-BRACES to get started today!

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PATIENT REVIEWS

Our 5-Star Experience

There is nothing that warms our hearts more than hearing from patients who have had a great experience at our office. Check out what our patients are saying about us!

You Have the Best Smile | Dr. and Teen Patient
Veronica M.
Staff is knowledgeable and very helpful! They make my treatment feel like a piece of cake!!
Response from the owner:We love hearing that our team was able to provide the support and information you needed. Your enthusiasm is contagious, and we look forward to being part of your journey ahead!
B N.
Another great visit with my Orthodontic team! I am nearing the end of my treatment. Dr. Patel and the staff at Charleston Orthodontics have made this a good experience. If you’re looking to start treatment, I’d recommend connecting with them.
Response from the owner:Thank you for sharing your positive experience! It’s wonderful to hear that you’re nearing the end of your treatment and that our team has made the journey enjoyable for you. We appreciate your recommendation and look forward to continuing to support you and others in their orthodontic journeys!
Tyrene M.
I love Dr. Patel and his team. They greet you with a smile. They get you in and out as quickly as they can. My teeth look amazing by the way.
Response from the owner:Thank you for your wonderful feedback! \Your satisfaction and the health of your smile are our top priorities. We appreciate your support and look forward to seeing you again!
Destiny S.
Loved my entire experience now that I’m at end of my treatment I still feel like the staff is still very helpful.
Response from the owner:Thank you for sharing your positive experience! It's wonderful to hear that our team has been helpful throughout your treatment journey. We appreciate your feedback and are always here to support our patients.
Aalayah K.
From the staff to the atmosphere is kind, warm, and inviting. I was looking for a place to get your braces with experienced professionals who will make your journey easier and I found it. Super clean facility and up to date technology as well.
Response from the owner:Thank you for sharing your wonderful experience! We're thrilled to hear that our team and environment made such a positive impression on you. Providing a welcoming atmosphere and utilizing the latest technology are top priorities for us. We appreciate your feedback and look forward to supporting you on your journey!
Woodrena S.
I thought that everyone was very friendly and helpful. The office is neat and welcoming. Everyone is caring and professional. I highly recommend them!
Response from the owner:We are happy to hear that you enjoyed your experience with our office. We look forward to serving you and your family again soon!
Felicia M.
Charleston orthodontics Gave me the smile and confident that I’ve always wanted so happy that I decided to go with them. Every office visit was home felt Everyone treats you very nicely and they all do a great job. The doctor there is amazing. 10/10 recommend.
Response from the owner:Thank you for sharing your wonderful experience! We love hearing that you love your new smile and felt at home during your visits. Our team is dedicated to providing exceptional care, and your recommendation means the world to us. We look forward to continuing to support your journey!
Kelly O.
They are always one time and extremely nice and attentive! Thank you for a pleasant experience!
Response from the owner:Thank you for sharing your experience! We’re delighted to hear that our team’s punctuality and attentiveness made your visit enjoyable. Your feedback inspires us to keep providing excellent service. We look forward to seeing you again!
Angel S.
I have been going here for about five years and have only seen improvements. The staff is kind and efficient and I love how nice the office is! It’s very comfortable and I am a happy customer.
Response from the owner:Thank you for sharing your experience! We're thrilled to hear that you've seen consistent improvements over the years and that our team has made you feel comfortable. Your kind words about our staff and office environment mean a lot to us. We look forward to continuing to provide you with excellent care!
Taylor H.
I’ve been going to them since March and must say I’ve always left satisfied. My consultation was very informative and although I was hesitant at first to start my journey, I ended up going back the same day to have my braces started. I always feel like my questions and concerns are heard and I know that they care. Dr. Patel and his staff are very professional and their love for their jobs show. I’m so glad I took the initiative to improve my smile with this office.
Response from the owner:Thank you for sharing your experience! It’s wonderful to hear that you felt informed and supported throughout your journey. We take pride in our team's dedication to patient care, and it’s great to know that you felt your concerns were valued. Your commitment to improving your smile is inspiring, and we’re thrilled to be a part of that journey with you!
Christa M.
I love Dr. Patel and his staff!! The atmosphere is always upbeat and positive and everyone is so kind and helpful. Thank you Charleston Orthodontics - Summerville. I will certainly recommend anyone in need of an awesome Orthodontist your way!!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you enjoy the positive atmosphere and the kindness of our team. Your recommendations mean a lot to us, and we look forward to continuing to provide excellent care.
Shekyna life S.
I love it here the people that work here are so nice a helpful and I love their hot chocolate
Response from the owner:We're delighted you enjoy our hot chocolate and our team's hospitality! Thank you!
Brittney R.
I did a total of three consultations for my Invisalign treatment and decided to go with Charleston Orthodontics. I am on week 12 and can not only see the difference, but I feel so much more comfortable, as well. Dr. Patel also will ensure your treatment plan is high quality and right for you, which I appreciated! I’d highly recommend coming here for your orthodontic needs. I included a picture from around week 9/10 of my treatment.
Ann W.
Yesterday (2-25-25) was my first time going to Charleston orthodontics the staff team was very friendly I went there for my Invisalign they explain everything to me I'm glad I went to them the prices are affordable they also have a payment plan also.
Response from the owner:Thank you for leaving us a review Ann! We look forward to creating more 5-star experiences with you!
Charles L.
Outstanding Services on getting braces done for your kids or yourself. Dr. Patel and his staff are absolutely squared away and produce great results. Definitely Military Friendly for both active duty and retirees.
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with Dr. Patel and our team. It's great to know that our commitment to providing excellent service resonates with our patients, especially those in the military community. We appreciate your support and look forward to continuing to deliver outstanding care!
lexus D.
10/10 service , clean environment and it smells great ! today i came from another dentist and my brackets were different from
the ones they use . long story short they were still able to tightened them for me and i would recommend this dentist
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team and appreciated the clean environment. It's great to know we could assist you with your needs. Your recommendation means a lot to us!
tamekica M.
Went to this place about a week ago, and from the front door to the back, customer services was awesome!! Shot out to Mrs. Laurie she was really sweet and pleasant. 10/10.
Response from the owner:We're thrilled to hear that our team, especially Mrs. Laurie, made such a positive impression. Your feedback inspires us to continue providing exceptional service. We look forward to welcoming you back soon!
Paula R.
Love this place. Always great service, handsome orthodontist, always take you on time. Kind staff.
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you consistently enjoy our service and appreciate the punctuality and kindness of our team. Your support means a lot to us!
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