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The Limitations of Mail-Order Braces

Home » Blog » The Limitations of Mail-Order Braces

orthodontic treatment
  • Charleston Orthodontics
  • October 17, 2018

Unfortunately, as more and more patients are attempting at-home treatment with mail-order braces, the success rate of this type of treatment appears to be dwindling. The limitations of mail-order orthodontics are increasing, and more patients are coming forward with their stories. Here are a few of these limitations.

Your Treatments Are Limited With Mail-Order Braces

Since you’re not seeing an orthodontist face-to-face, you don’t have a lot of options when it comes to your treatment plan and you’re not able to change your treatment path either if you’re not seeing the results that you desire.

It seems as though you are stuck with what you are given. You can’t even choose the orthodontist assigned to you. This is the person who is reviewing your file and making the decisions that are affecting your outcome. Can you really trust someone you’ve never met with something as important as your smile?

At-home treatment can only address minor issues, such as:

  • Mild alignment issues
  • Mild spacing issues
  • Slight bite problems
  • Mild crowding

So, if you’ve got a more complex issue, at-home treatment is not going to help. Also, at-home treatment won’t address underlying issues, leaving these problems often unchecked. Since you’re not seeing an orthodontist, addressing underlying problems are impossible, which can cause a bigger problem later on.

Lack of Support With Mail-Order Orthodontics

When you see an orthodontist in their office, you develop a relationship with them. You’re able to ask any questions you may have and address issues every step of the way. This is not the case with at-home orthodontics. With at-home treatment, there is no personal connection with your orthodontic professional. It’s difficult to show concern for a patient they’ve never met, and it seems like these individuals are only in it for the money. You deserve to have that connection with your orthodontist and achieve maximum results from your treatment.

Potential for Harm Is Greater

The ADA (American Dental Association) discourages what they call “DIY Orthodontics” because of the potential for harm to the patient. There have been numerous reports that have surfaced about problems arising with at-home treatment, causing professionals linked to the ADA to believe supervision by a trained and licensed orthodontist is necessary for success.

The Truth About Mail-Order Orthodontic Treatment

The truth is coming out about the outcome of at-home treatment as it is made more available. There seem to be more limitations than benefits, making this a risky choice for those contemplating orthodontic treatment. There’s no telling what underlying issues you may have, and unless you are a licensed orthodontist yourself, it may be difficult to diagnose from the comfort of your own home. Leave it to the experts when it comes to your teeth. After all, your smile is a big part of who you are, and it deserves to be perfect!

The team at Charleston Orthodontic Specialists is ready to help you on your journey to a beautiful smile. Call (843) 4-BRACES to get started with our licensed professionals today!

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There is nothing that warms our hearts more than hearing from patients who have had a great experience at our office. Check out what our patients are saying about us!

You Have the Best Smile | Dr. and Teen Patient
Veronica M.
Staff is knowledgeable and very helpful! They make my treatment feel like a piece of cake!!
Response from the owner:We love hearing that our team was able to provide the support and information you needed. Your enthusiasm is contagious, and we look forward to being part of your journey ahead!
B N.
Another great visit with my Orthodontic team! I am nearing the end of my treatment. Dr. Patel and the staff at Charleston Orthodontics have made this a good experience. If you’re looking to start treatment, I’d recommend connecting with them.
Response from the owner:Thank you for sharing your positive experience! It’s wonderful to hear that you’re nearing the end of your treatment and that our team has made the journey enjoyable for you. We appreciate your recommendation and look forward to continuing to support you and others in their orthodontic journeys!
Tyrene M.
I love Dr. Patel and his team. They greet you with a smile. They get you in and out as quickly as they can. My teeth look amazing by the way.
Response from the owner:Thank you for your wonderful feedback! \Your satisfaction and the health of your smile are our top priorities. We appreciate your support and look forward to seeing you again!
Destiny S.
Loved my entire experience now that I’m at end of my treatment I still feel like the staff is still very helpful.
Response from the owner:Thank you for sharing your positive experience! It's wonderful to hear that our team has been helpful throughout your treatment journey. We appreciate your feedback and are always here to support our patients.
Aalayah K.
From the staff to the atmosphere is kind, warm, and inviting. I was looking for a place to get your braces with experienced professionals who will make your journey easier and I found it. Super clean facility and up to date technology as well.
Response from the owner:Thank you for sharing your wonderful experience! We're thrilled to hear that our team and environment made such a positive impression on you. Providing a welcoming atmosphere and utilizing the latest technology are top priorities for us. We appreciate your feedback and look forward to supporting you on your journey!
Woodrena S.
I thought that everyone was very friendly and helpful. The office is neat and welcoming. Everyone is caring and professional. I highly recommend them!
Response from the owner:We are happy to hear that you enjoyed your experience with our office. We look forward to serving you and your family again soon!
Felicia M.
Charleston orthodontics Gave me the smile and confident that I’ve always wanted so happy that I decided to go with them. Every office visit was home felt Everyone treats you very nicely and they all do a great job. The doctor there is amazing. 10/10 recommend.
Response from the owner:Thank you for sharing your wonderful experience! We love hearing that you love your new smile and felt at home during your visits. Our team is dedicated to providing exceptional care, and your recommendation means the world to us. We look forward to continuing to support your journey!
Kelly O.
They are always one time and extremely nice and attentive! Thank you for a pleasant experience!
Response from the owner:Thank you for sharing your experience! We’re delighted to hear that our team’s punctuality and attentiveness made your visit enjoyable. Your feedback inspires us to keep providing excellent service. We look forward to seeing you again!
Angel S.
I have been going here for about five years and have only seen improvements. The staff is kind and efficient and I love how nice the office is! It’s very comfortable and I am a happy customer.
Response from the owner:Thank you for sharing your experience! We're thrilled to hear that you've seen consistent improvements over the years and that our team has made you feel comfortable. Your kind words about our staff and office environment mean a lot to us. We look forward to continuing to provide you with excellent care!
Taylor H.
I’ve been going to them since March and must say I’ve always left satisfied. My consultation was very informative and although I was hesitant at first to start my journey, I ended up going back the same day to have my braces started. I always feel like my questions and concerns are heard and I know that they care. Dr. Patel and his staff are very professional and their love for their jobs show. I’m so glad I took the initiative to improve my smile with this office.
Response from the owner:Thank you for sharing your experience! It’s wonderful to hear that you felt informed and supported throughout your journey. We take pride in our team's dedication to patient care, and it’s great to know that you felt your concerns were valued. Your commitment to improving your smile is inspiring, and we’re thrilled to be a part of that journey with you!
Christa M.
I love Dr. Patel and his staff!! The atmosphere is always upbeat and positive and everyone is so kind and helpful. Thank you Charleston Orthodontics - Summerville. I will certainly recommend anyone in need of an awesome Orthodontist your way!!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you enjoy the positive atmosphere and the kindness of our team. Your recommendations mean a lot to us, and we look forward to continuing to provide excellent care.
Shekyna life S.
I love it here the people that work here are so nice a helpful and I love their hot chocolate
Response from the owner:We're delighted you enjoy our hot chocolate and our team's hospitality! Thank you!
Brittney R.
I did a total of three consultations for my Invisalign treatment and decided to go with Charleston Orthodontics. I am on week 12 and can not only see the difference, but I feel so much more comfortable, as well. Dr. Patel also will ensure your treatment plan is high quality and right for you, which I appreciated! I’d highly recommend coming here for your orthodontic needs. I included a picture from around week 9/10 of my treatment.
Ann W.
Yesterday (2-25-25) was my first time going to Charleston orthodontics the staff team was very friendly I went there for my Invisalign they explain everything to me I'm glad I went to them the prices are affordable they also have a payment plan also.
Response from the owner:Thank you for leaving us a review Ann! We look forward to creating more 5-star experiences with you!
Charles L.
Outstanding Services on getting braces done for your kids or yourself. Dr. Patel and his staff are absolutely squared away and produce great results. Definitely Military Friendly for both active duty and retirees.
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with Dr. Patel and our team. It's great to know that our commitment to providing excellent service resonates with our patients, especially those in the military community. We appreciate your support and look forward to continuing to deliver outstanding care!
lexus D.
10/10 service , clean environment and it smells great ! today i came from another dentist and my brackets were different from
the ones they use . long story short they were still able to tightened them for me and i would recommend this dentist
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team and appreciated the clean environment. It's great to know we could assist you with your needs. Your recommendation means a lot to us!
tamekica M.
Went to this place about a week ago, and from the front door to the back, customer services was awesome!! Shot out to Mrs. Laurie she was really sweet and pleasant. 10/10.
Response from the owner:We're thrilled to hear that our team, especially Mrs. Laurie, made such a positive impression. Your feedback inspires us to continue providing exceptional service. We look forward to welcoming you back soon!
Paula R.
Love this place. Always great service, handsome orthodontist, always take you on time. Kind staff.
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you consistently enjoy our service and appreciate the punctuality and kindness of our team. Your support means a lot to us!
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